It's almost always safe to clear the cache, so there's no reason not to try it. Clear Cache and CookiesĪ corrupted cache can ruin your day. On the flip side, if the other browser connects fine, the issue is only with the Edge browser, and you can continue with our troubleshooting guide. If you can't connect to the web using other browsers, you know there's still a problem with your internet connection and not Edge. Open Google Chrome or Firefox and try to open a few sites. You will receive a warning message that the app’s data will be deleted permanently, just click Reset.Īfter that, you can see if the problem “Microsoft Store won’t open” is fixed or not.If the status does say that, you’ll also want to test the internet connection with a different browser to ensure the issue is centered only on Edge. Then click Advanced options and click Reset option in the pop-up window. Scroll down the Apps & Features page to find the Microsoft Store app. Tip: This operation only clears your settings, and the purchased or installed apps will have remained. This process will clear the stored data and set it to default. If all the above methods fail to work, you can try resetting Window Apps Store. Restart your computer to apply this change and check if Microsoft Store not working is resolved or not. And then select the Replace all child object permission entries with inheritable permission entries from this object checkbox and click OK. Right-click on Profiles and select Permissions from the submenu. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\NetworkList\Profiles. In the registry editor, navigate to the following destination path: Press Win + R keys to open the Run box, and then type regedit in it and hit Enter. Note: Please follow the following instruction carefully to prevent any incorrect registry edits that can cause further problems. If a connection error pops up when you open Microsoft Store or download an app, you can edit the registry for connection errors.
After about 10 seconds, the window will close and Microsoft Store will open automatically. Then a blank command prompt window will pop up, the tool begins to clear Store cache.
Press Win + R keys to open the Run box, and then type WSReset.exe in it and hit Enter. You can resolve the problem by clearing the Store cache. Perhaps your Windows Store cache gets damaged, which might cause Microsoft Store not working properly.
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